Turn more dealership enquiries into conversations.
Tervano captures every vehicle enquiry, responds immediately with AI grounded in your own stock and dealership information, and keeps following up until a customer books a viewing, with your team able to step in at any point.
Most dealership enquiries lose momentum in the first hour.
A customer messages about a car late in the evening, or during a busy Saturday on the floor. By the time someone replies, they've already messaged three other dealers. The vehicle information they asked about sits in a stock spreadsheet nobody can query from a phone. Follow-up depends on someone remembering to do it.
Slow first response
Enquiries sent outside opening hours or during a busy showroom often go unanswered for hours.
Follow-up falls through
Without a system tracking it, a warm lead that didn't reply to the first message rarely gets a second.
No shared view of a lead
Enquiries scattered across WhatsApp, Facebook, email and phone calls make it hard to see what's actually happening.
One system for every enquiry, from first message to sale.
- 01
Capture
Enquiries from your website, Facebook, WhatsApp, email, phone or listing sites all land in one place as a lead.
- 02
Respond
Tervano's AI replies immediately, grounded in your real vehicle data and dealership information, never guessing.
- 03
Qualify
The conversation continues naturally: availability, viewing times, trade-in interest, finance questions.
- 04
Hand off
The moment a conversation needs a person, a negotiation, a complaint, a complex question, it's flagged to your team.
- 05
Book
Viewings and test drives are scheduled directly from the conversation.
- 06
Follow up
If a lead goes quiet, configured follow-up sequences keep it moving without anyone having to remember.
Answers come from your stock, not a guess.
Every vehicle in Tervano carries structured data: make, model, year, mileage, transmission, fuel type, features, price, availability. The AI only answers a factual question when the answer exists in that data or in the conversation itself. If it doesn't know, it says so and brings in the team, rather than inventing a spec, a price, or a delivery date.
Follow-up, appointments and reporting, without the extra software.
Follow-up sequences
Configure what happens when a lead goes quiet: a second message, a third, then a final check-in, and let Tervano handle timing.
Appointments
Viewings, test drives and calls booked straight from a conversation, with a clear view of what's coming up.
Lead reporting
See response times, lead status and source performance across the dealership, not just one person's inbox.
Your customer and stock data stays yours.
Dealership isolation
Every dealership's leads, vehicles and conversations are isolated at the database level. No other dealership can ever see them.
Human oversight
AI-assisted replies are always clearly labelled as AI, and your team can take over any conversation at any time.
Designed with privacy in mind
Built around GDPR and Irish ePrivacy requirements from the ground up. See our Privacy Policy.
Straightforward plans for dealerships of any size.
Starter
For a single dealership finding its feet with structured lead follow-up.
€149 / month
Professional
For a growing dealership managing higher enquiry volume across a full sales team.
€349 / month
Dealer / Custom
For multi-location groups and larger dealerships with specific integration needs.
Custom pricing
See how Tervano would work for your dealership.
A short call, using your own vehicles and a real enquiry, to see the workflow end to end.